Mitr77 is committed to protecting the privacy and data security of every user. This policy clearly explains how we collect, use, store, and protect your information.
Our Privacy Commitment
This Privacy Policy describes our practices in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
Your data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.
Data Protection Commitment
The security and privacy of your data is our top priority. Below are the six core pillars of the mitr77 privacy policy.
All data transmitted between your device and mitr77's servers is protected by TLS 1.3 encryption — the same technology used by the world's leading financial and banking institutions. None of your data travels in an unsecured state.
Your personal data is stored on servers protected with multi-layered access controls, encryption at rest, and automatic backup systems that ensure your data remains secure and recoverable at all times.
Only authorised mitr77 staff with legitimate job requirements may access user personal data. All access is logged and regularly audited to ensure no misuse of information occurs.
Mitr77 does not sell, rent, or trade your personal data to third parties for any purpose. Your data is used solely for the purposes stated in this policy and nothing beyond that.
All data management practices at mitr77 fully comply with Malaysia's Personal Data Protection Act 2010. We undergo regular compliance audits to ensure these standards are consistently maintained.
You have the full right to access, correct, delete, or object to the processing of your personal data. All privacy rights requests will be processed within 14 business days.
Your Data Is Safe
Mitr77 will never ask for your password via email or chat. Please be cautious of any suspicious communications.
View FAQCompliance
PDPA Malaysia 2010 • ISO 27001 • TLS 1.3 • AES-256
Mitr77 ("we", "Platform", or "mitr77.pro") respects the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.
This policy applies to all users of the mitr77 platform, including visitors browsing our website without registering, registered members, and any individual who interacts with our platform through any channel including the website, mobile app, and customer support channels.
By using mitr77 services, you agree to the collection and use of your information as described in this policy. We encourage you to read this document carefully and contact us if you have any questions or concerns.
This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy mitr77 for a full overview of your rights and responsibilities as a user of our platform.
Mitr77 collects your personal data through various means, including information you provide directly during registration, information generated automatically during platform use, and information received from authorised third parties such as payment providers.
| Data Category | Example Information | Resources |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Account registration / KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, payment method, transaction records | Deposit / Withdrawal |
| Usage Data | Game history, login activity, wagering activity | Automatically recorded |
| Technical Data | IP address, device type, web browser, approximate location | Automatically recorded |
| Verification Documents | Identity card copy, utility bill, KYC documents | Verification process |
We only collect data that is strictly necessary for the stated purposes. No data is collected in excess or without clear justification. For sensitive information such as identity documents, such data is only collected during the mandatory KYC verification process and stored with full encryption.
mitr77 does not collect personal data from children. Should we find that data belonging to an individual under the age of 18 has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.
Personal data collected by mitr77 is used solely for lawful and transparent purposes. We will not use your data for any other purpose without obtaining your consent first. The following are the primary purposes for which your data is used:
Should mitr77 wish to use your data for purposes not stated above, we will obtain your consent in advance through a clear notification before any such processing takes place.
Mitr77 does not sell, rent, or trade your personal data to external parties for marketing or commercial purposes. However, there are certain circumstances where we need to share your data with trusted third parties in order for our services to operate effectively:
All third parties that receive data from mitr77 are bound by strict confidentiality and data protection agreements. They are only permitted to use that data for the specified purpose and may not process your data for their own ends.
Mitr77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
You can control or delete cookies through your web browser settings at any time. Please note, however, that deleting or blocking essential cookies may affect certain functions of the mitr77 platform. Continued use of our platform after a cookie-related notice is considered your consent to the use of cookies as described.
Mitr77 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure. Our security infrastructure includes:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. In the event of a data breach that materially affects your personal data, we will notify you within 72 hours of becoming aware of the incident, in line with data protection best practices.
For added security, we recommend using a strong and unique password for your mitr77 account, enabling 2FA, and never sharing your login credentials with anyone, including mitr77 support staff.
As a mitr77 user and an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data. All requests relating to these rights will be processed within 14 business days from the date of receipt of a complete request:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete data we hold about you.
You may request deletion of your personal data subject to our legal obligations.
You may object to the processing of your data for marketing purposes or legitimate interests.
You have the right to request restriction of data processing under certain circumstances permitted by law.
You may request a copy of your data in a structured, machine-readable format.
To exercise any of the rights above, please contact the mitr77 Privacy Officer by email [email protected] stating the type of request, your full name, and account number. Incomplete requests or those where the applicant's identity cannot be verified may take longer to process.
Mitr77 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by applicable Malaysian law.
Once the designated retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. Data deletion is carried out following security procedures that ensure the data cannot be recovered.
Mitr77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The date of the most recent update will always be displayed at the top of this document.
For material amendments that significantly affect how we process your data, we will notify you via your registered email and/or a prominent notice on the platform at least 14 days before the changes take effect.
Continued use of the mitr77 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request data deletion in accordance with the procedure set out in Section 7.
We recommend that you review this Privacy Policy page periodically. Any amendments made will be recorded in a change log, which can be requested through our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the mitr77 Privacy Officer through the following channels:
All privacy enquiries must be submitted in writing to facilitate documentation and follow-up. We are committed to responding to all privacy enquiries within 3 business days, and resolving more complex complaints within 14 business days.
If you are unsatisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection, Ministry of Communications Malaysia, which oversees compliance with PDPA 2010 in this country.
mitr77 takes every privacy complaint seriously. We will conduct a thorough internal investigation and take appropriate corrective action should any privacy breach be identified in our operations.